Terms & Conditions

Access to and use of this site gbk-uk.com is provided by GBK UK Limited subject to the following terms:

By using gbk-uk.com you agree to be legally bound by these terms, which shall take effect immediately on your first use of gbk-uk.com. If you do not agree to be legally bound by all the following terms please do not access and/or use gbk-uk.com.

GBK UK Limited may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by GBK UK Limited. Your continued use of gbk-uk.com after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

If there is any conflict between these terms and specific terms appearing elsewhere on gbk-uk.com then the latter shall prevail.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

These terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Use of gbk-uk.com

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use gbk-uk.com content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any gbk-uk.com content. Any use of gbk-uk.com content requires the prior written permission of GBK UK Limited.

Disclaimers and Limitation of Liability

Gbk-uk.com content, including information, names, images, pictures, logos and icons relating to GBK UK Ltd, its products and services (or third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Under no circumstances will GBK UK Limited be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of gbk-uk.com regardless of the form of action.

GBK UK Limited does not warrant that functions contained in gbk-uk.com content will be uninterrupted or error free, that defects will be corrected, or that gbk-uk.com or the server that makes it available are free of viruses or bugs.

Intellectual Property

The names, images and logos identifying GBK UK Limited, or third parties and their products and services are subject to copyright, design rights and trade marks of GBK UK Limited, and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of GBK UK Limited, or any other third party.

Privacy

The privacy of our users is important to us and we take care to safeguard it. This policy explains how we use your personal information. If you have any queries concerning your personal information or any questions on our use of the information, please contact us.

What information do we collect? - We collect information from you if you contact us with comments or specific requests via email such as your name, company name, address, telephone and fax number, email address, job role etc. We also colect personal information when you register an account on the site or make a purchase via the checkout, we don't collect any payment details.

What do we use personal information for? - We will add your email address to our mailing list, unless you choose to opt-out of this via the instructions at the bottom of the email, or by contacting us via email, phone or mail. We may also conduct market research surveys. We WILL NOT provide any third party companies with the personal details that you supply to us.

E-mail messages - You may receive occasional e-mail messages from GBK UK Limited on matters which we think may be of interest to you. We promise never to spam you with irrelevant material, and will always provide a mechanism at the bottom of the email to opt-out of any future email marketing material from us.

Information collected automatically - GBK UK Limited collects limited non-personally identifying information your browser makes available whenever you visit the website. This log of information may include your Internet Protocol address, browser type, browser language, the date and time of your visit and operating system. This information is used to better develop the website to the needs of the user.

Pricing

The company offers to its customers pricing in the form of official quotations, which are based upon all known circumstances at the time of quotation. Quotations are valid for a period of 30 days from the date of issue. Should the point of order fall outside of this initial 30 day period, the company reserves the right to re-issue any quotation in these circumstances to ensure all commercial details are both current and correct.

Prices quoted and ordered against are fixed for the remainder of that calendar year concerning the labour and overhead element of the price. Material or currency fluctuation cannot be mitigated against and the company reserves the right to adjust prices accordingly based upon these critical elements.

It should be noted that these elements could have either a negative or positive effect on any selling price issued by the company by way of official quotation.

Historical pricing records held by customers need to be revalidated by customers for parts which have been inactive for a period of at least 12 twelve months. Please contact the sales office to ensure commercial information is both current and correct.

Samples

Samples are used to validate a product to a drawing specification, match an existing item to the proposed item or for production validation when a trial build is needed to prove a process or production line.

The company is pleased to provide free of charge samples to its industrial customers. However, free unlimited quantities of samples are not feasible. In order to provide both a structure and process to follow, please note the following information:

Parts listed in the company's websites are all available to be sampled.
Each sample request will be dealt with immediately upon its receipt via phone, fax, post or email.
Each free of charge validation sample submission will consist of a maximum 2 samples per part number.
Repeat sample requests for any part number will be dealt with at the discretion of the company.
All sample requests are sent via standard postal service at no cost to the customer.

The company assures customers that the sample submission procedure is a vital aspect of our business, one that we fully support. The company feels that the procedure detailed above clarifies and simplifies the sample submission process and ensures that customers are offered good quality samples in a speedy manner with little or no commercial impact once production volumes are achieved.

Shipping & Delivery information

Goods will be delivered to you, the buyer, at the address provided by you on the order form.

We can only deliver to the address that is the billing address of your credit/debit card, unless specifically agreed to by the owners of the website.

All goods must be signed for by an adult aged 18 years or over on delivery.

You will become the owner of goods you have ordered when they have been paid for and delivered to you.

It is your responsibility to check the goods for damage on delivery. Damage must be noted with the courier on delivery, and should be be reported to us within 24 hours.

Any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in delivery of goods however caused. If, however, we are unable to deliver your goods by the date quoted for delivery, you, the buyer, shall be entitled to cancel the order at any time before delivery takes place.

Returns & Refunds

Current legislation gives you the right to cancel the sale from up to 7 working days from receipt of the goods, without penalty and without giving a reason. The following conditions would have to be complied with:

An application for cancellation of the sale must be submitted to us in writing.
The goods must not be damaged or marked in any way.
The goods must be in as new condition.
The goods must be in their original packaging.
The cost of returning the goods would be bourne by the buyer.
The goods must arrive back undamaged. Please consider insuring the goods for the correct amount before despatch.
Special orders or customised items can not be returned.

We do not generally offer a re-stocking arrangement, but in the event when after using the goods you find them totally unsuitable for your needs, we may consider re-stocking. Contact us if this occurs.

All goods can only be returned after a return has been authorised by the seller.